Refund policy

Refund Policy

 

If you need to return your order for any reason, we're here to help! We offer a no risk, money back guarantee for all purchases (up to 3 bottles) within 60 days of delivery. We’ll foot the bill for return shipping, so all returns within the US are FREE!

 

To initiate a return and/or request a refund, please send us an email at ship@ancestralsupplements.com. We’d love to find out how we can make things right.

 

Additional Information

 

1. Refunds are processed after we receive the return shipment. Tracking is provided via the return shipping label.

2. Please allow 3-5 days for refunds to be processed. 

3. Reimbursement of funds will be allocated back to the original form of payment used for purchase. If that payment method is closed or otherwise inactive for any reason, it is the responsibility of the cardholder to contact their bank or card issuer to have those funds transferred to an active account.

4. For damaged or lost items, please send an email to ship@ancestralsupplements.com and we’ll be sure to take better care of you.

 

International Returns

 

If your shipping address is outside the US and need to inquire about a return or refund, please email us at ship@ancestralsupplements.com.

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